COVID-19 (Coronavirus) – an update for our clients.

Coronavirus (Covid-19) FAQs for Northwich Vets

January 5, 2021

With the Coronavirus situation developing almost daily, Patrick and the team want to become your reliable reference point for all matters relating to the health of your pet/s.

To help us achieve this, we’ve created this simple Frequently Asked Questions article to help you access all our latest animal welfare information.  If you need to contact us, please call the surgery on 01606 359789.

August 2021- Update:

Following the recent government’s announcement of the move to step 4 of the road map, it will still be necessary for Northwich Vets to continue to implement some restrictions to try to keep our clients safe and our staff safe.

It is our desire to remain open and provide a service to you our clients, for this reason it is important that we reduce the chance of covid infection within our staff team.

Not all our staff have had their 2nd vaccination, therefore we ask our clients to be patient and wait until we are all vaccinated before we consider opening the doors to our waiting areas. In the meantime please wait in your vehicle and telephone to confirm your arrival.

If you are collecting a prescription, please telephone and a staff member will bring it out to you.

If you are invited in at the discretion of the Vet, please use the hand sanitiser and wear a face mask or visor-the government still recommends face masks in a public or enclosed space, this is for your protection and the staff’s protection.

It remains extremely important that no client brings a pet to the practice if they have any symptoms of coronavirus, or if they have been instructed to isolate. Please postpone your appointment and reorganise any appointments in this case. If it is an emergency please call the practice for further instructions

We would like to reassure you that we are trying to remain as covid secure as possible and have taken various measures to reduce the opportunity to spread this virus.

I would like to say a huge thank you to my brilliant team of hard-working veterinary professionals, and an equally huge thank you to you, our fantastic and loyal clients for your support, cooperation and patience.

Many Thanks,
Patrick and the team at Northwich Vets

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